Well, basic rule of customer service is that you should speak the language of the one who pays. As I suppose there are millions of those who speak Shanghainese, ans it doesn't require a lot of time and resources to learn basic phrases for a fast-food restaurant employee, it means just shitty customer service, which ... Full Comment>>
dimag82 on news Shanghai Woman Stirs Up Dialect Debate after Blasting Migrant Worker on Weibo (10 comments)
Well, basic rule of customer service is that you should speak the language of the one who pays. As I suppose there are millions of those who speak Shanghainese, ans it doesn't require a lot of time and resources to learn basic phrases for a fast-food restaurant employee, it means just shitty customer service, which ... Full Comment>>